1. What types of events do you cater to?
We cater to a wide range of events, including weddings, corporate meetings, conferences, birthdays, anniversaries, holiday parties, and more. Our team is versatile and experienced in providing exceptional catering services for both small and large gatherings.
2. How do I place a catering order?
Placing a catering order is easy! Simply visit our website and navigate to the "Order Now" page. You can select the type of event, the menu items you'd like, specify dietary preferences, and provide event details. If you need assistance, you can also give us a call, and our customer service team will guide you through the process.
3. Can you accommodate dietary restrictions?
Absolutely! We understand the importance of catering to various dietary needs. Our menu includes options for vegetarian, vegan, gluten-free, and other special dietary requirements. When placing your order, make sure to specify any dietary restrictions, and our chefs will create delicious options that cater to your guests' needs.
4. How much advance notice do you need for catering orders?
For small to medium-sized events, we typically require at least 72 hours' notice. However, for larger events or those requiring extensive customization, it's recommended to provide us with as much notice as possible. This ensures that we can plan and prepare everything to perfection.
5. Can I customize the menu for my event?
Absolutely! We offer a variety of menu options to choose from, and you can customize your menu to suit your event's theme and your guests' preferences. Our culinary team will work closely with you to create a personalized menu that aligns with your vision.
6. Do you provide waitstaff and serving equipment?
Yes, we offer professional waitstaff and serving equipment as part of our catering services. Our trained staff will ensure that your event runs smoothly, from setup to serving to clean-up. Additional charges may apply based on the size and complexity of your event.
7. Is there a minimum or maximum number of guests for catering?
We can cater to events of various sizes, from intimate gatherings to large-scale functions. There is no strict minimum or maximum guest count, as our services are designed to be flexible and tailored to your needs.
8. Can you assist with event planning beyond catering?
While our primary focus is catering, we understand that event planning often involves more than just the food. We can provide recommendations for vendors, event layout, and other aspects of planning. However, for comprehensive event planning services, we recommend partnering with specialized event planners.
9. What areas do you provide catering services to?
We currently provide catering services within Jacksonville. If you're unsure whether we can cater to your location, please contact our customer service team, and they'll be happy to assist you.
10. How do I schedule a tasting session?
Tasting sessions can be scheduled by contacting our customer service team. Tasting sessions are a great opportunity for you to sample our menu items and make informed decisions about your event's menu. These sessions are typically available for larger events and are subject to availability.
11. How do I make payment for catering services?
We accept various payment methods, including credit/debit cards, bank transfers, and checks. A deposit is usually required upon booking to secure your catering date, with the balance due before or on the day of the event. Our customer service team will provide you with detailed payment information.
12. What is your cancellation policy?
Our cancellation policy varies based on the notice provided and the nature of the event. We understand that unforeseen circumstances can arise, and we strive to be as accommodating as possible. Please refer to our terms and conditions or contact our customer service team for specific cancellation details.
If you have any additional questions or require further assistance, please don't hesitate to reach out to our customer service team via our contact form. We're here to ensure that your event is a memorable and delicious experience!
We cater to a wide range of events, including weddings, corporate meetings, conferences, birthdays, anniversaries, holiday parties, and more. Our team is versatile and experienced in providing exceptional catering services for both small and large gatherings.
2. How do I place a catering order?
Placing a catering order is easy! Simply visit our website and navigate to the "Order Now" page. You can select the type of event, the menu items you'd like, specify dietary preferences, and provide event details. If you need assistance, you can also give us a call, and our customer service team will guide you through the process.
3. Can you accommodate dietary restrictions?
Absolutely! We understand the importance of catering to various dietary needs. Our menu includes options for vegetarian, vegan, gluten-free, and other special dietary requirements. When placing your order, make sure to specify any dietary restrictions, and our chefs will create delicious options that cater to your guests' needs.
4. How much advance notice do you need for catering orders?
For small to medium-sized events, we typically require at least 72 hours' notice. However, for larger events or those requiring extensive customization, it's recommended to provide us with as much notice as possible. This ensures that we can plan and prepare everything to perfection.
5. Can I customize the menu for my event?
Absolutely! We offer a variety of menu options to choose from, and you can customize your menu to suit your event's theme and your guests' preferences. Our culinary team will work closely with you to create a personalized menu that aligns with your vision.
6. Do you provide waitstaff and serving equipment?
Yes, we offer professional waitstaff and serving equipment as part of our catering services. Our trained staff will ensure that your event runs smoothly, from setup to serving to clean-up. Additional charges may apply based on the size and complexity of your event.
7. Is there a minimum or maximum number of guests for catering?
We can cater to events of various sizes, from intimate gatherings to large-scale functions. There is no strict minimum or maximum guest count, as our services are designed to be flexible and tailored to your needs.
8. Can you assist with event planning beyond catering?
While our primary focus is catering, we understand that event planning often involves more than just the food. We can provide recommendations for vendors, event layout, and other aspects of planning. However, for comprehensive event planning services, we recommend partnering with specialized event planners.
9. What areas do you provide catering services to?
We currently provide catering services within Jacksonville. If you're unsure whether we can cater to your location, please contact our customer service team, and they'll be happy to assist you.
10. How do I schedule a tasting session?
Tasting sessions can be scheduled by contacting our customer service team. Tasting sessions are a great opportunity for you to sample our menu items and make informed decisions about your event's menu. These sessions are typically available for larger events and are subject to availability.
11. How do I make payment for catering services?
We accept various payment methods, including credit/debit cards, bank transfers, and checks. A deposit is usually required upon booking to secure your catering date, with the balance due before or on the day of the event. Our customer service team will provide you with detailed payment information.
12. What is your cancellation policy?
Our cancellation policy varies based on the notice provided and the nature of the event. We understand that unforeseen circumstances can arise, and we strive to be as accommodating as possible. Please refer to our terms and conditions or contact our customer service team for specific cancellation details.
If you have any additional questions or require further assistance, please don't hesitate to reach out to our customer service team via our contact form. We're here to ensure that your event is a memorable and delicious experience!